Privacy Policy
Last updated: June 22, 2026
At Zora ("we," "us," or "our"), accessible at
1. Information We Collect
We collect the following types of information:
Information you provide directly:
- Name, email address, phone number, billing and shipping address
- Payment information (processed securely — we do not store full card details)
- Account credentials if you create an account
- Communications you send us
Information collected automatically:
- Browser type, IP address, device type, and operating system
- Pages visited, time spent, referring URLs, and clickstream data
- Cookies and similar tracking technologies (including from Google Analytics 4, Meta Pixel, and TikTok Pixel)
Marketing opt-in data:
- Email and SMS marketing preferences when you subscribe
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and customer service communications
- Send marketing emails and SMS messages (only with your consent)
- Analyze website traffic and improve our store experience
- Comply with legal obligations
- Prevent fraud and protect the security of our platform
3. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties only as necessary:
- Payment processors (Shop Pay, Apple Pay, Google Pay) to process transactions
- Dropshipping suppliers (via DSers/AliExpress or similar platforms) to fulfill your orders — they receive your name and shipping address only
- Shipping carriers to deliver your orders
- Analytics and advertising platforms (Google, Meta, TikTok) for site analytics and ad performance — governed by their own privacy policies
- Email/SMS marketing platforms to send communications you've opted into
- Legal authorities if required by law
4. Cookies & Analytic Technologies
We use cookies and pixels (including Google Analytics 4, Meta Pixel, and TikTok Pixel) to understand how visitors interact with our site and to serve relevant ads. You can control cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.
5. Children's Privacy
Our store is open to all ages; however, we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
7. Contact
Send us an e-mail at: zorasupport@zorashop.us
